CATALOG

Privacy Policy

Effective Date: June 13, 2026

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect

We may collect:

  • Name
  • Email address
  • Phone number
  • Billing information
  • Shipping address
  • Order history
  • IP address
  • Browser and device information

How We Use Information

We use collected information to:

  • Process orders
  • Provide customer support
  • Improve website functionality
  • Prevent fraud and unauthorized activities
  • Comply with legal obligations

Payment Security

Payment information is processed through secure third-party payment providers. We do not store complete payment card information on our servers.

Cookies

We may use cookies and similar technologies to improve website performance and user experience.

Information Sharing

We do not sell or rent personal information. Information may be shared only with trusted service providers necessary to process orders and operate our business.

Data Security

We implement commercially reasonable security measures to protect personal information from unauthorized access, disclosure, or misuse.

Your Rights

You may request access, correction, or deletion of your personal information by contacting us through our support channels.

Policy Updates

We may update this Privacy Policy periodically. Changes become effective upon posting on this website.

Contact Information

For questions regarding these Terms, Privacy Policy, Compliance, Shipping, or any order-related matters, please contact:

Customer Support Team
Email: info.peptider@gmail.com

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    Frequently Asked Questions

    Shipping, storage, returns & more

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    Email support

    info.peptider@gmail.com

    Standard shipping takes 3–5 business days within the US. Expedited options are available at checkout for 1–2 business day delivery.

    We currently ship within the United States. International shipping options are being evaluated and will be announced soon.

    Yes. All orders ship in plain, unmarked packaging with no external branding or product descriptions visible.

    Standard shipping is complimentary on orders over $150. Orders under $150 have a flat $9.95 shipping fee.

    Lyophilized peptides should be stored at -20°C for long-term stability. Refer to each product’s specification sheet for specific storage conditions.

    Yes. Temperature-sensitive products ship with insulated packaging and cold packs to maintain proper conditions during transit.

    Unopened products in original condition may be returned within 14 days of delivery. Due to the nature of research materials, opened products cannot be returned.

    Contact us immediately with photos of the damage. We will ship a replacement at no additional cost.

    Yes. Every batch undergoes independent third-party purity and identity testing via HPLC and mass spectrometry. Certificates of Analysis are available for each product.

    All research peptides are verified at ≥98% purity. Most products exceed 99% purity as confirmed by HPLC analysis.

    COAs are available on each product page. For batch-specific documentation, contact info.peptider@gmail.com with your order number.

    No. Peptider cannot provide personal-use guidance, dosing protocols, reconstitution instructions, or administration methods. All products are for research use only.

    No. All products are sold strictly for in vitro research and laboratory use only. They are not intended for human or veterinary consumption

    No. Peptider does not manufacture compounded medications. Actual product appearance and labeling may differ from website images.

    You can reach us via the contact form in this panel or by emailing info.peptider@gmail.com. We respond within 24 hours on business days.